1. Return Period
You can request a return within 7 days of receiving your order.
2. Eligibility for Return
Items are eligible for return if:
- Product is damaged or defective
- Wrong product delivered
- Product quality issues
- Missing parts or accessories
3. Non-Returnable Items
- Personal care products (opened)
- Perishable goods
- Digital products
- Clearance/sale items
4. Return Process
- Go to "My Orders" in your account
- Select the order and click "Return"
- Select items and provide reason
- Submit return request
- We will arrange pickup within 2-3 days
5. Refund Process
Once your return is approved and inspected:
- Refund will be processed within 5-7 business days
- Refund will be made via original payment method
- For COD orders, refund will be sent to your bKash/Nagad
6. Contact Us
For return assistance, contact: +8801234567890 or email info@tacshop.com